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Delivery and shipping

For all orders placed in Switzerland, your order will be shipped to your destination on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price. Thus, there are no additional costs due upon delivery.

 

Your order will be prepared in our warehouse and shipped according to the method and delivery time detailed below :

Colissimo standard 
delivery in Switzerland 
3 to 8 working days* 
15 CHF or free on orders over 350 chf
 
* Orders preparation and delivery times may be extended until 10 days during peaks in activity (sales periods, outlet and archive sale).

Advice : we recommend that you have your parcel delivered to your workplace with someone always able to receive your parcel.

Your order will be hand delivered, from monday to friday between 8am and 6pm, and on saturday from 8am and 1pm. Once the parcel has been sent you will receive a colissimo tracking number by email which will allow you to follow your parcel.

Order tracking

As soon as the carrier takes charge of your order, you can follow its progress via:

  • your customer account in the « orders » section
  • by clicking here in case you placed your order as a guest
  • the link in the confirmation email you received once your parcel has been sent